AI Voice Agents

AI & LLM

Inbound and outbound voice agents integrating telephony, CRM, scheduling and business workflows, holding natural conversations, respecting latency budgets and handing off cleanly to humans.

We delivered

A deployed voice agent on the client's telephony stack, dialogue design and integration specification, a latency measurement report per pipeline stage, and a monitoring dashboard with call outcomes and transcripts.

End-to-end voice pipelines covering telephony, STT, LLM dialogue and TTS. Turn-latency engineering with streaming and barge-in support. CRM, calendar and ticketing integrations with function calling. Escalation and human-handoff flows with full call context.

Used for inbound reception, qualification and appointment booking, outbound follow-up and reminder calls, after-hours support intake with ticket creation, and voice front-ends for existing support or sales workflows.

Built with SIP/Twilio, streaming STT, LLM function calling, neural TTS, WebRTC and n8n.